Controlled By Beliefs!
Have you ever had
someone attacking you and you can't figure out why? They may say
it is because of something you said, did or wrote, yet you know that
it had nothing to do with them. This happens more than we
realize. And knowing how to recognize it and how to deal with it, is
important in business and life. Quite often, an angry or even
violent reaction from another person is due to a conflict or
perceived threat with his or her inner belief system. On a
fundamental level, the information or action triggered fear for their
survival.
You see, when our inner beliefs are challenged,
when tend to go into protection mode. It can shut down our ability to
think and respond clearly. And quite often, we are not even aware of
what these inner beliefs are. Many if not most of them were
developed in our childhood when we were learning how to survive and
how everyone around us did things.
This is why, you can have
two or more people in the identical situation and they all react
differently. It's not the situation that's good or bad, it is just
the viewpoint of the person experiencing it. When we look at
these beliefs, we can find that many of them no longer serve us. One
destructive belief that I have seen people hold is that they can’t
be wrong, ever. It apparently is a death sentence to be or even
appear to be wrong. So when someone else has a difference of an
opinion, then it becomes about right / wrong as apposed to just being
different.
I have seen people shake and go red when someone
else gives a different perspective on an issue then what they
thought. This is very destructive in business. It stops production,
and destroys teamwork. It can cause other people to be nervous about
saying or doing anything, especially if the reaction came from a
boss, team leader or supervisor.
So, what do you do when some
one is freaking at you? Getting mad or shouting back rarely if
ever resolves the situation. This will only escalate the situation.
Neither will insulting them work, as they probably don’t even know
the real reason for their reaction. As far as they are concerned in
that moment, it is something that you said or did.
It is
important to remain as calm as possible and ask, "Why are you
angry?" The answer at first will probably be about what you
said or did. Then repeat the question and ask, "But why are you
really mad? What is it about this that has you so upset?" However,
there are situations where it's best to get away from the person for
safety reasons. You can say that you would love to talk with them
when they are calmer. It can often help to write a letter to the
person, because when they are angry they are not listening
anyway.
Most people don't even understand that they are
reacting to something else and if given a chance; they will realize
that it had little or nothing to do with the person that they are
focusing their anger on. It also helps to have a third party
suggest that the person look at the real issue. Many psychologists
have stated that people are never angry for the reason they
think. And when they can look at it and communicate with
themselves and others about it, they can then make real inroads at
never being controlled by the destructive belief in the
future.
Actually, we can all do this. Start noting when you
are reacting instead of responding and then ask yourself, "Why
do I feel strongly about this?" When we take the time to make
insights into our own behaviour, we can release the control the
destructive beliefs hold over us. Then we can have a happier more
productive life.
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